Description

The purpose of this course is to help supervisors, managers, and HR to identify both the performance and behavior they seek to change, improve, or remove with their employees. Accountability is important to prevent miscommunication and ensure poor performance or behavior doesn’t infect the overall workplace.

We will strive to:

1. Understand the drivers of accountability,
2. Understand feedback options, and
3. Review the techniques outlined in the Toolkit for Challenging Situations.

This course is 30 minutes in length – with many downloadable resources.